Joseph H.

Senior Technical Training & Communications Specialist @MHK

Tampa/St. Petersburg, FL, US

Roadmap and implement solution-specific client programs via DMADV methodology and consultative leadership execution. Lead quarterly client-onsite and monthly virtual Train-the-Trainer programs, simultaneously guiding others on how to train with a focus on continual improvements and performance measurements. Utilize DMAIC principles to develop and conduct New Hire Orientation program, ensuring that each new employee gains baseline knowledge of the organization’s industry, goals and policies. Undertaken the role of lead eLearning designer, bringing a systematic approach to building learning experiences including analysis of the audience, environment, objectives, content and technologies. Mentor to Trainers, driving results in the areas of client-facing training program development, eLearning deployment, technical manual and job aid creation and circulation. Assume the role of Librarian to manage and maintain Training Department information resources and associated content, including storing, archiving and taxonomical layout.

Grove City College

Bachelor of Science (B.S.)