Joseph Giovinazzi

Director of Customer Service @Style Crest, Inc.

Cleveland, OH, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2020 — Present

Director of Customer Service @Style Crest, Inc.

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Fremont, OH, US

EDUCATION

2006 — 2008

The University of Akron

Master of Business Administration (M.B.A.), Finance Concentration

1995 — 2000

Baldwin Wallace University

Bachelor of Arts (B.A.), Political Science and Government

SKILLS

Inventory ManagementCoachingPricingLean ManufacturingCall CentersVmiTime ManagementLean ManagementSalesSales ManagementKey Account ManagementSales ProcessOperations ManagementRecruitingLean ToolsCrmProject ManagementLean OperationsDirect SalesForecastingCold CallingPurchasingProcess ImprovementB2bEmployee ManagementManagementSales OperationsCustomer RetentionCustomer ServiceContract NegotiationSupply ChainAccount ManagementP&L ManagementTeam LeadershipCross-Functional Team LeadershipProgram ManagementSupply Chain ManagementTrainingLogisticsCustomer Satisfaction

ABOUT JOSEPH GIOVINAZZI

I am so excited to be part of the Style Crest team! In my new role, I have the opportunity to utilize my managerial and process improvement experience to help develop the Customer Service team and drive it forward. I will have responsibility for an outstanding team of inside sales associates, a talented and seasoned team of technical support and warranty agents as well as our installation team that helps to move projects forward and ensure our customers are always completely satisfied.

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