Joseph Ferrer

Field Clinical Representative @Medtronic

Albany, NY, US

Provided clinical support for device implants, troubleshooting, programming, and patient follow-up to ensure customer and patient success. Educated customers on proper product usage through presentations and demonstrations across various formats and platforms. Built relationships with hospital personnel, identified key decision-makers, and assisted in facilitating future sales opportunities. Completed all trainings and passed all exams to become fully certified within 1 year of start date Responded to customer issues by developing solutions, managing commercial inventory, and maintaining compliance with quality processes, while demonstrating a commitment to patient safety and product quality