Joseph Ditonto

About Joseph Ditonto

At Steelcase, my focus is on steering complex global operations with a strategic mindset…

Experience

1. Senior Manager, Global Operations

   Steelcase

   Jun 2016 — Present · Grand Rapids, MI, US

   During this tenure, I plan, lead, measure and manage all aspects of global account operations for Steelcase Workplace Services, externally focused on complex global accounts.(SWS)Major Responsibilities:Organize and lead large cross functional teams for global workplace / facility services and initiatives.Strategic Planning & Execution; I develop leading-edge transition & change management plans for new corporate clients and processes.Operations Planning & Management; I devise and execute workplace & facility mngt. plans for complex clients. Develop operational process for projects, initiatives, and global accounts. Additionally, I establish account focused agile continuous improvement process as well as conduct lean workshops with key stakeholders.I lead process mapping - current and future states and oversee Kaizen activity; develop service level agreements and track/report on performance metrics (KPI). Team Building & Leadership; I lead project and design teams, procurement teams, external partners/vendors, estimating/pricing teams, and service subcontracts. Direct and dashed-line reporting. Key Deliverables:• Manage global services and teams; develop global networks.• Build and improve relationships throughout the organization. Increase efficiency and profitability. • Establish process, systems, tools and standards for global rollout initiatives- Provide effective leadership with improved communication and moral. Some Client & Project Types:• Wells Fargo Bank - National Retail Branches & Corporate Offices• Toyota - New HQ Plano TX, and New National Workplace Rollout• Devon Energy - Office Tower OKC, Interior/FFE Design and Implementation• The We Company - WeWork, NYC, National Partner Development• Regus / IWG - Profit-Driven Global Rollout of New Workspace and Standards, Subscription and Enterprise Models• JP Morgan Chase - NYC, Branch Rollout Initiative, Interior Architecture and FFE- ATT- TELUS Canada

Education

• Davenport University

  Master of Business Administration - MBA, Business Administration and Management, General

• Davenport University

  Business Graduate Certificate, Business Administration and Management, General

• University of Cincinnati

  Bachelor of Architecture, - Architecture, Fine Arts, Interior Design, Planning

  1981 — 1988

• University of Wisconsin-Madison

  CEU - Continuing Education with CM Focus, Construction Management & Scheduling

  2004 — 2006

Skills

• Project Management
• Construction
• Submittals
• Contract Negotiation
• Space Planning
• Furniture
• Mixed-Use
• Interior Design
• Facilities Management
• Bim
• Architectural Design
• Design Management
• Leed Ap
• Renovation
• Construction Management
• Green Building
• Leed
• Revit
• Sustainable Design
• Construction Drawings
• Space-Planning
• Value Engineering
• Design Research
• Strategic Planning
• Feasibility Studies