Joseph Costa
Founder at Tribal Knowledge Consulting
- Role
- Founder at Tribal Knowledge Consulting
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Joseph Costa
A results-driven and forward-thinking SENIOR TECHNOLOGY OPERATIONS EXECUTIVE with…
Experience
Founder
Jan 2016 — Present · SC, US
Developed a successful consulting practice supporting global clientele. Provide technology direction, resource planning, operational support and mentoring to the CIO and Global Head of Technology across multiple strategic and tactical initiatives. Support on-going operations with delivery of services across the infrastructure teams to ensure achievement of service level commitments. Working with the CIO on strategic planning and ad hoc requirements. Providing technical support and vendor oversight in response to significant technology events. Working with application development efforts to ensure delivery platforms are built for purpose including on-premise and provider solutions such as Azure. Programs and deliverables to date include:• Providing program execution of financial application and strategic vendor integration in support of operating company acquisition. • Participating in annual budget planning efforts and spend management.• Provide vendor management function for the majority of strategic partners. • Management of an AT & T Global Network implementation from the commercial negotiations through migration activity, as well as financial management oversight including recovery of over 1M in overcharges.• The sourcing and alignment of a global services provider to support both staff augmentation requirements and strategic program execution. • Oversight of colocation infrastructure provider in support of a significant datacenter migration program focused on consolidating the operational footprint, improving service delivery and significant operational cost reduction.• Executed multiple health check initiatives focused on critical technology platforms to identify and remediate issues that were impacting service delivery.• Implemented a service improvement program focused on tools, process and people.• Participated in the creation of a portfolio of Operational Reporting to address audit, compliance and upstream operational results reporting.
Education
County College of Morris
Associate’s Degree
1979 — 1981
Montclair State University
Bachelor of Applied Science (BASc)
1981 — 1984
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