Joseph Chavez
E-Commerce Specialist
- Role
- Ecommerce Specialist at Jacques Marie Mage
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Joseph Chavez
As a Customer Service Supervisor at FARFETCH, I manage a team of customer service advisors who provide exceptional service to our global luxury fashion customers. I have over five years of experience in customer service management, both in retail and e-commerce, and I hold a degree in Business Administration and Management and a certificate in Fashion Merchandising.My core competencies include fashion copywriting, Salesforce, retail sales, and time management. I have written engaging and accurate product descriptions for The RealReal, one of the leading online luxury consignment platforms, and I have increased sales and customer satisfaction at Crossroads Trading, a trendy resale fashion store. I am passionate about delivering the best customer experience possible and staying updated on ways to enhance the customer service experience.
Experience
Ecommerce Specialist
Dec 2023 — Present · West Hollywood, CA, US
Education
Fullerton College
Fashion Merchandising
2009 — 2013
La Mirada High School
High School Diploma
2002 — 2006
University of Arizona
Business Administration and Management, General
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