Joseph Burnheimer

About Joseph Burnheimer

I have worked in the healthcare industry for over 14 years. I am energetic and always strive to grow and learn. My focus during that time has been on implementing software starting with Epic inpatient software for various consulting firms which lead to working for TeleTracking starting back in 2007 as an Application Specialist. I worked my way through the ranks to a Workflow Consultant then to Manager. I have worked on several special projects over the past few years. These projects started with establishing how we introduce new products into our portfolio and our organization. After having success in managing this special project it led to a formal position as a Project Manager in our Implementation department. After a few very large and successful implementation I am now working as a Sr. Project Manager.

Experience

1. Director, Services Strategy and Operations

   TeleTracking

   Jun 2024 — Present

   The Managing Director, Services Strategy and Operations leads, directs, and establishes needed strategies to operationalize the following functions: Client Delivery, Resource Management, Service Offer Management, Digital Content Experience, and Quality and Process Improvement. These functions integrate with the common goal of helping to ensure consistent and quality delivery of TeleTracking Implementation and services that enable our clients to achieve and sustain outcomes.

Education

• Franklin University

  Bachelor of Science - Business Administration, Business Administration and Management, General

• Lakeland Community College

  Associate of Arts (AA)

  2004 — 2006

• Franklin University

  Master of Business Administration - MBA, Business Administration and Management, General

• New Horizons

  Lean Six Sigma Green Belt

  2012 — 2012

Skills

• Hospital Workflow
• Patient Flow
• Requirements Analysis
• Team Management
• Software Development
• Patient Throughput
• Enterprise Software