Joseph Baker
- Role
- Chief Operating Officer at Veritext Legal Solutions
- Location
- East Hanover, NJ, US
- LinkedIn followers
- 500 followers
About Joseph Baker
Leadership Executive: Operational Excellence, Leadership Development, Lean Six Sigma…
Experience
Chief Operating Officer
Jan 2021 — Present
Oversees Veritext\'s business operations and reports to the CEO leading North American operations. Ensures the company has effective operational and financial procedures in place, which are executed by inspiring leaders who deliver value across all business stakeholders. Responsibilities include-Supporting the CEO in creating strategic planning and business optimization initiatives -Lead business intelligence transformation -Partner with private equity sponsors to grow the business and strengthen its value proposition -Lead and design stakeholder analysis and execute balanced scorecard initiatives -Introduce technology enabled operating solutions -Execute and expand business development efforts and M&A activities -Design leadership development and succession planning programs -Transform client experience and create experiential journey mapping -Design and implement the PMO to include cultivating Six Sigma continuous improvement practices -Oversee capital planning and operational oversight, including P&L management
Education
The Wharton School
Certificate of Executive Development, Global Business Strategy
2012 — 2013
Widener University
Bachelor of Science (BS), Business Administration and Management, General
1998 — 2001
Villanova University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
2003 — 2007
Skills
- Management
- Pricing
- Employee Training
- Process Improvement
- Coaching
- Income Statement
- Change Management
- Customer Satisfaction
- Business Planning
- Sales Management
- Customer Service
- Customer Retention
- Performance Management
- Marketing Strategy
- Business Process Improvement
- Customer Experience
- Retail
- Recruiting
- Life Coaching
- Budgeting
- P&L
- Sales
- Inventory Management
- Forecasting
- Sales Operations
- Store Management
- Operations Management
- Team Building
- Team Leadership
- Public Speaking
- Pricing Strategy
- Time Management
- Budgets
- Strategic Planning
- Cross-Functional Team Leadership
- Merchandising
- Profit
- Marketing
- Leadership Management
- Training
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