Josemon Raju
Client Services Manager - Aligning People, Processes, and Values | Master Paella Chef
- Role
- Account Manager at Liberty Mutual Insurance
- Location
- Somerville, MA, US
- LinkedIn followers
- 500 followers
About Josemon Raju
Experienced business professional focused on delivering exceptional client experiences across all aspects of the client lifecycle from on-boarding to daily client servicing. Let\'s talk about how we can delight your clients. Or, let me sell you on my paella recipe. Work experience spans industries including: travel, automotive, online retail, public-private economic development, and insurance. Key Strengths - Broad industry/sector experiences, including international- Comfort working with technology - Focused on the details that deliver customer satisfaction - Balances strategic vision with tactical execution
Experience
Account Manager
Sep 2019 — Present · Boston, MA, US
Manage day-to-day relationship with key reinsurance client companies- Develop & deliver account reviews, stewardship reports- Oversee SLAs for internal stakeholders providing critical client servicing (claims, engineering, reporting)Develop and drive strategic projects designed to deliver superior client experiences.On an annual basis, manage internal development program\'s Summer Associate
Education
General Assembly
Product Management
Haverford College
Bachelor’s Degree, Economics
2003 — 2006
Cornell University
Project Management Certificate
University of Michigan - Stephen M. Ross School of Business
MBA
2011 — 2013
Bard College
Associate of Arts (A.A.)
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