Jose M. Martinez

Trade Floor Desktop Support @Castleton Commodities International

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2017 — Present

Trade Floor Desktop Support @Castleton Commodities International

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Houston, TX, US

Desktop and Application Support on Tradefloor with Traders, Back office and administrative Staff. Support C-Level executives with IT requests and setups. Part of a team that travels to manage the Asset sites in East Texas. We visit monthly or on a needed basis to do IT support.Applications:Citrix installs and troubleshootingVDA installs and troubleshooting Bloomberg Trade CXLThomson Reuters SAPEntegrateSymantec Altiris Cisco Umbrella ICE Chat WebICEM-Files supportWebex trainingMicrosoft Office, OSRSA soft tokenActive Directory user supportand other trading applications and office software. Work with Infrastructure to handle any server maintanence or upgrade requests.Hardware:Cisco Touch 10, DX70, Cisco SparkLenovo laptopsHP DesktopsVideo Conference setupsIphone

SKILLS

Technical SupportTroubleshootingSharepointHardwareSoftware InstallationMicrosoft ExchangeVoipAccessTelecommunicationsPrintersWanManagementRemote DesktopHuman ResourcesActive DirectoryWindows 7Windows ServerCitrixSoftware DocumentationComputer HardwareMicrosoft OfficeNetworkingDisaster RecoveryItilInformation TechnologySystem AdministrationVendor ManagementWindowsProject ManagementHelp Desk SupportTrainingTeam Leadership

ABOUT JOSE M. MARTINEZ

Hi, How can help you add value! Consultant | Senior Desktop Support | Trade Floor…

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