Jose M. Martinez
Consultant | Senior Desktop Support | Trade Floor Support | Executive Support | Cisco Voice Analyst
- Role
- Trade Floor Desktop Support at Castleton Commodities International
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jose M. Martinez
Hi, How can help you add value! Consultant | Senior Desktop Support | Trade Floor…
Experience
Trade Floor Desktop Support
Castleton Commodities International
Feb 2017 — Present · Houston, TX, US
Desktop and Application Support on Tradefloor with Traders, Back office and administrative Staff. Support C-Level executives with IT requests and setups. Part of a team that travels to manage the Asset sites in East Texas. We visit monthly or on a needed basis to do IT support.Applications:Citrix installs and troubleshootingVDA installs and troubleshooting Bloomberg Trade CXLThomson Reuters SAPEntegrateSymantec Altiris Cisco Umbrella ICE Chat WebICEM-Files supportWebex trainingMicrosoft Office, OSRSA soft tokenActive Directory user supportand other trading applications and office software. Work with Infrastructure to handle any server maintanence or upgrade requests.Hardware:Cisco Touch 10, DX70, Cisco SparkLenovo laptopsHP DesktopsVideo Conference setupsIphone
Skills
- Technical Support
- Troubleshooting
- Sharepoint
- Hardware
- Software Installation
- Microsoft Exchange
- Voip
- Access
- Telecommunications
- Printers
- Wan
- Management
- Remote Desktop
- Human Resources
- Active Directory
- Windows 7
- Windows Server
- Citrix
- Software Documentation
- Computer Hardware
- Microsoft Office
- Networking
- Disaster Recovery
- Itil
- Information Technology
- System Administration
- Vendor Management
- Windows
- Project Management
- Help Desk Support
- Training
- Team Leadership
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