Josefina Chitamba
Welfare Benefits Manager @Norwood
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WORK HISTORY
Welfare Benefits Manager @Norwood
Manager Norwood Benefits teamLead the ESA to Universal Credit migration project, ensuring zero disruption to 50+ vulnerable service usersDesigned training on benefits legislation, achieving Lead Corporate appointee Relinquishment project Reduced service charge arrears by through streamlined monitoringActed as tenancy sustainment lead, preventing potential evictionsRepresent Norwood in external meetings, enhancing stakeholder trust
EDUCATION
Selby Centre
NVQ Level 3
Staffordshire University
Bachelor of Arts (BA)
SKILLS
ABOUT JOSEFINA CHITAMBA
Welfare Benefits Manager | Social Welfare & Housing Expert | Strategic Advisor on UC…
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