Jose Gonzalez
- Role
- Rentokil Terminix
- Location
- Santa Ana, CA, US
- LinkedIn followers
- 500 followers
About Jose Gonzalez
Accomplished Customer Experience and Operations Leader with 29 years of progressive…
Experience
Present
Education
Bellevue University
CCOM- Call Center Operations and Management, Business Administration and Management, General
2010 — 2012
Bellevue University
Bachelor of Science (BS) - in progress , Business Administration and Management, General
2010 — 2020
Skills
- Wireless Technologies
- Vendor Management
- Quality Management
- Workforce Management
- Customer Satisfaction
- Training
- Auditing
- Crm
- Microsoft Office
- Supervisory Skills
- Customer Service
- Contact Centers
- Mobile Devices
- Customer Experience
- Process Improvement
- Coaching
- Telecommunications
- Analysis
- Time & Attendance
- Acd
- Troubleshooting
- Call Centers
- Leadership
- Attendance Management
- Business Process Improvement
- Leadership Development
- Wireless
- Operational Risk Management
- Management
- Team Building
- Project Management
- Team Leadership
- Resource Management
- Time Management
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