Jose Alexander Treto
Gsoc Supervisor @Crisis24
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WORK HISTORY
Gsoc Supervisor @Crisis24
Phoenix, AZ, US
As a GSOC Supervisor, I lead the operational coordination and real-time oversight of a Global Security Operations Center supporting high-visibility, high-risk environments. My role centers on maintaining situational awareness, ensuring analyst readiness, and executing rapid response procedures across physical security, threat monitoring, and emergency events.Key Responsibilities:• Supervise, mentor, and support GSOC analysts in a fast-paced, mission-driven environment.• Oversee real-time monitoring of security systems, threat intelligence feeds, and incident reporting platforms.• Coordinate incident response, escalation paths, and communications with field teams, leadership, and external partners.• Conduct quality control on reports, investigations, and security assessments to ensure accuracy and operational integrity.• Manage workflow distribution, shift coverage, and continuity of operations for 24/7 support.• Lead after-action reviews, trend analysis, and process improvements to strengthen operational readiness.• Maintain strict compliance with company protocols, confidentiality requirements, and legal standards.• Support crisis management functions, including emergency notifications, travel risk monitoring, and threat assessments.• Collaborate with cross-functional teams to develop and refine GSOC procedures, playbooks, and escalation guidelines.• Ensure proper utilization of analytics tools, surveillance systems, access control platforms, and communication channels. Impact:I bring a disciplined, proactive, and analytical approach to GSOC operations—balancing leadership, situational awareness, and rapid decision-making. My focus is maintaining a secure operational environment, empowering analysts to perform at their highest level, and driving a culture of vigilance and accountability.
EDUCATION
Norwich University
Master of Arts (M.A.), Terrorism and Counterterrorism Operations
Carthage College
Bachelor of Arts (B.A.), Pre-Law Studies
SKILLS
ABOUT JOSE ALEXANDER TRETO
Currently serving as a GSOC Supervisor with Crisis24, I specialize in monitoring, assessing, and responding to global security threats in real time. My work involves intelligence collection, situational analysis, and proactive risk mitigation to support client teams and client operations worldwide.With a background spanning private investigation, armed security, and intelligence analysis, I’ve developed a comprehensive understanding of how information, behavior, and environment converge to create or neutralize risk. This foundation has shaped my transition toward executive protection, where my goal is to combine intelligence-driven planning with precision field execution.I’m committed to advancing my capabilities as a protector — continuously training in defensive tactics, firearms proficiency, and operational readiness to meet the demands of complex and high-risk environments.My long-term objective is to serve in executive protection roles where intelligence, discretion, and tactical competence intersect — ensuring the safety, stability, and success of those under my protection.
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