Jose Valdez
Service Management | Operations Leadership | Customer Success
- Role
- Director Managed Services at Gage Technologies
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jose Valdez
A highly effective Management professional emphasizing innovation and creativity in…
Experience
Director Managed Services
Jun 2025 — Present · San Jose, CA, US
Skills
- Customer Service
- Network Infrastructure
- Customer Satisfaction
- Training
- Sharepoint
- Cross-Functional Team Leadership
- Microsoft Office
- Networking
- IT Service Management
- Account Management
- Call Centers
- Business Process Improvement
- Unified Communications
- Cabling
- Project Management
- Itsm
- Telephony
- Program Management
- Iw
- Operations Management
- Webex
- Management
- Call Center
- Remedy Ticketing System
- Microsoft Project
- Visio
- Strategy
- Contact Centers
- Workflow
- Team Leadership
- Ticket Tracker
- Salesforce.com
- Acd
- Telecommunications
- Msr
- Ms Project
- Oracle 11i
- Vendor Management
- Tracker
- Process Improvement
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