Jose Torres
Dedicated Customer Service Representative with a passion for service and a commitment to making a positive impact on guests’ lives.
- Role
- Customer Service Liaison at Empire Hospitality
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jose Torres
With over ten years of experience in customer service, sales, and printing, I am a customer service sales representative at OpenText, a global leader in information management and digital solutions. I am also pursuing my bachelor\'s degree in business administration at Strayer University, and I am fluent in English and Spanish.My role at OpenText involves being the primary point of contact for clients\' needs and collecting and communicating specifications, estimates, and orders. I also assist with project management, document control, database maintenance, and team communication. I use my CRM and Salesforce skills to track and analyze customer interactions, feedback, and satisfaction, and to identify and pursue new sales opportunities. I have successfully serviced and retained a large and diverse portfolio of clients, and increased sales revenue and customer loyalty. My mission is to help clients achieve their business goals and optimize their digital transformation.
Experience
Customer Service Liaison
May 2024 — Present · Denver, CO, US
Cultivate and sustain positive relationships with hotel partners and guests.Efficiently facilitate, organize, and coordinate a variety of tasks.Adhere to strict schedules and consistently meet demanding deadlines.Respond promptly and professionally to electronic communications.Deliver exceptional customer service to all guests.Ensure all logistical operations are managed smoothly and efficiently.
Education
Strayer University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
University of Colorado Boulder
Cybersecurity Certification, Computer Systems Networking and Telecommunications
The NYC Arts Institue of Culinary Arts
Culinary Arts
Skills
- Public Speaking
- Marketing Strategy
- Customer Service
- Windows
- Marketing
- Troubleshooting
- Microsoft Office
- Sales
- Research
- Powerpoint
- Microsoft Excel
- Leadership
- Negotiation
- Strategic Planning
- Product Development
- Product Marketing
- Crm
- Sales Management
- Management
- Microsoft Word
- Team Leadership
- English
- Social Media
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.