Jose Sanguinetti

Program Support Assistant (Data Quality) @U.S. Department of Veterans Affairs

Orlando, FL, US

Creates, coordinates, gathers and verifies complex recurrent and non-recurrent statistical reports for the Hospital Director’s Office and all Services Chiefs within the facility. • Produces graphs and charts for upper management utilizing MS office products and different database systems to track clerk productivity and personnel performance within the facility. • Manages database programs to help identify operation performance and report findings to management resulting in better tracking and administration within Health Administration Service.• Delivers customer support troubleshooting the Insurance Capture Buffer software resulting in a steady stream of revenue for the facility. Significant problems and errors are always escalated to IT support team for further assistance and resolution which results in an average monthly capture of over 90% of insurance cards.