Jose Rivera
Director, Professional Services at STERIS | MBA | PMP | U.S. Army Psychological Operations
- Role
- Director, Professional Services at STERIS
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
About Jose Rivera
A results driven leader focused on delivering value with integrity with over 20 years of continuous command and management responsibility in the public and private sectors. Expert in target audience analysis, message development, and communication strategy. Extensive project management experience leading cross-functional teams of technical experts. Strategic thinker, with experience developing assessments of industry landscapes and intelligence analysis of competitor capabilities.SUMMARY OF SKILLSResults driven leader focused on delivering value with integrityOver 20 years of experience managing managers-of-others with teams of 30 or greaterProject management of cross-functional teams in automotive and healthcare industriesExpert in target audience analysis, message development, communication tactics and implementationStrategic assessments of industry landscape and intelligence analysis of competitor capabilitiesBudgetary responsibility and income statement (P&L) managementBusiness Unit Manager in dynamic manufacturing environment serving Original Equipment ManufacturersTop Secret Clearance (TS/SCI)EXECUTIVE COMPETENCIESStrategic planning | Objective setting | Business unit leadership | Risk assessment and management | Communications ecosystem assessments | Measures of effectiveness assessments | Budgetary and financial analysis | KPI management and accountability | Communicating organizational vision | Senior leadership advisor and coaching | Project management communications | Organizational change management | Internal and external stakeholder management | Managed global teams located the U.S. and abroadPROFESSIONAL CERTIFICATIONSAdvanced Operations Course, U.S. Army Command and General Staff College, 2020Command and General Staff College Officer Course, U.S. Army Command and General Staff College, 2019Project Management Professional (PMP), Project Management Institute, 2015Military Information Support Operations, U.S. Army JFK Special Warfare School & Center, 2014
Experience
Director, Professional Services
Apr 2025 — Present · Mentor, OH, US
Leads STERIS\' Critical Response service which provides incident management and continuity of operations planning to help healthcare facilities recover from disruptions in sterile processing and other perioperative services. From inception to commercial market launch, led the creation of the STERIS Critical Response service offering. Additionally, leads IoT connectivity implementation for STERIS ConnectAssure and STERIS ConnectCare healthcare technologies. These telematics and SaaS offerings enable instrument tracking and remote equipment monitoring to optimize uptime and deliver actionable performance insights.
Education
The United States Army War College
Master's degree, Master of Strategic Studies Degree (MSS)
John Carroll University
Master of Business Administration (MBA), MBA
2012 — 2015
United States Military Academy at West Point
Bachelor of Science (BS), American Legal Studies
2001 — 2005
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.