Jose Rivas

Vice President Claims at The Responsive Auto Insurance Company

Role: Consultant at Responsive Auto Insurance
Location: Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Jose Rivas

Extensive insurance industry experience, with expertise in auto claims management, project management, team leadership, quality assurance, and operational optimization and P&L control. Created standard operating procedures, company policies, performance metrics, and internal controls. Built, trained, and managed top-performing claim teams; strategically coordinated workflow and implemented staff training and retention programs. Demonstrated ability to assess existing procedures to streamline operations and innovative process improvements. Managed key business relationships, and administered major contracts resulting in high-revenue transactions. Dynamic communication, presentation, negotiation and relationship management skills. Sharp technical proficiencies as well as web-based claim applications and vendor applications. Specialties: Receivership, claims manangement, reinsurance

Experience

Consultant
Responsive Auto Insurance
Sep 2021 — Present

Education

Waimea High School, Waimea, Kauai, Hawaii
graduated, High School/Secondary Diplomas and Certificates
1968 — 1971
University of South Florida
BA, Finance, Marketing
1972 — 1976

Skills

Workers Compensation
Claims Management
Employee Benefits
Reinsurance
Litigation
Claim
Auditing
Risk Management
Casualty Insurance
Property
Insurance
Fraud
Litigation Management
Mergers
Liability
Management
Legal Liability
Strategic Planning
Casualty
Analysis
Insurance Law
Management Consulting
General Insurance
Financial Risk

Contact information

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Work email
j••••••••@responsiveauto.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••04

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Current company

Responsive Auto Insurance

Insurance · 82 employees · Plantation, Florida, United States

Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry’s best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google reviews rating of 4.8 out of 5 stars—all because of the Responsive way we approach our business. But Responsive is more than just our name—It’s a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. And while we’ve received high Net Promoter Scores, we still listen carefully to what they say, and use that data to drive improvements. It’s how we make good on our mission: to continue raising the bar for service in auto insurance. Working with Responsive: At Responsive, we know we’re only as good as our people, which is why we value people who are: Adaptable: As the industry evolves, we embrace change instead of simply coping with it. New approaches and technologies? No problem. Collaborative: We accept personal responsibility and accept feedback from one another. We give and take suggestions respectfully and transparently. Engaged: We’re curious and motivated to humbly serve our fellow team members and customers. We’re open to new training opportunities and recognize that putting good ideas into action provides value to our customers. Data-Driven: To protect our capital and stakeholders while boldly seizing market opportunities, we make decisions after we collect and analyze facts. We also use data to learn lessons from both our successes and our mistakes. We encourage you to consider joining our team. While we believe our business improves every day, we’re certainly not perfect, and we look to new talent to help move us forward. Serious applicants can submit a resume and cover letter to r••••••••@responsiveauto.com.

responsiveauto.com

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About Jose Rivas

Experience

Consultant

Education

Waimea High School, Waimea, Kauai, Hawaii

University of South Florida

Skills

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