Jose Prem

About Jose Prem

Having a total work experience of over 21 years in the areas of Retail & Hospitality…

Experience

1. Business Head

   Velvet Loft

   May 2025 — Present · New Delhi, IN

   Business Head – Sales & Operations (Miniso, Skechers & Puma)Key Responsibilities:Sales & Revenue Leadershipo Heading the sales and operations for three franchise brands – Miniso, Skechers, and Puma.o Driving revenue growth, ensuring achievement of monthly, quarterly, and annual sales targets.o Developing and implementing sales strategies to maximize profitability across all brands.Strategic & Financial Managemento Responsible for the overall strategic, operational, and financial performance of the company’s business.o Formulating long-term growth strategies, P&L management, budgeting, and cost optimization.o Identifying new business opportunities, expansion prospects, and franchise partnerships.Operations & Process Excellenceo Overseeing end-to-end store operations, supply chain, and inventory management for all brands.o Ensuring standardization of SOPs, customer service quality, and brand compliance.o Implementing process improvements to enhance operational efficiency and customer experience.Team Leadership & People Developmento Leading a multi-brand, cross-functional team including sales, operations, and support staff.o Setting clear KPIs, monitoring performance, and driving a high-performance culture.o Mentoring and training teams to align with brand standards and organizational goals.Brand & Stakeholder Managemento Acting as the key liaison between franchise brand principals and company management.o Ensuring strong brand representation, marketing initiatives, and promotional campaigns.o Maintaining strong relationships with stakeholders, vendors, and partners.

Education

• Motilal nehru college

  Bachelor of commerece

  2006 — 2009

• Don Bosco school

  1st

  1999 — 2004

• Air Hostess Academy

  Diploma in Aviation & Hospitality Management

  2007 — 2008

Skills

• Hiring
• Food Quality
• Management
• Team Building
• Multi-Unit
• Operations Management
• Sales Management
• Hospitality
• Business Development
• Cooking
• Hospitality Industry
• Menu Development
• Catering
• Pre-Opening
• Food Service
• New Restaurant Openings
• Food Safety
• Marketing
• Restaurants
• Restaurant Management
• Inventory Management
• Profit & Loss Management
• Food & Beverage
• Customer Service
• Hospitality Management
• Food
• Training