Jose Melendez
Process Improvement Expert | Leadership | Project Management | Analytical & Strategic Planning | Lean Six Sigma Educator
- Role
- Customer Success Manager at UiPath
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Jose Melendez
Servant leader with over 10 years of experience managing global cross functional teams in business optimization and transformation, change management and cost efficiency constantly exceeding strategic productivity goals and objectives. Consistently delivers notable financial, production, and quality results and improvements using Lean Six Sigma Black Belt, process optimization and innovation, workflow automation, DMAIC, Kaizen, Gemba, and 5S practices. Proficiently directs cross-functional programs, closely conferring with executive-level decision-makers. Effectively analyzes organizational culture, performance, and change readiness to identify change. Influencer defining strategic direction, strategizing tactical plans, and integrating needs, wants, and goals from various business units into quantifiable process improvements. Educator of lean six sigma methodology who excels in teaching, evangelizing, coaching and mentoring others with the goal to make a positive difference in their lives. Trustworthy team player who loves to motivate, listen and engage with people so they are willing to perform at their best from the start for the well being of the company with the end goal of delighting clients. Technical skills: Minitab, Bizagi, ServiceNow, G Suite Apps, Microsoft Office Suite, ITIL V3. Fluent in Spanish.Continuous Improvement | Project Management | Productivity Improvements | Cost ReductionsKey Performance Indicators | Shared Services Operations | Logistics | Global Strategy Development/Implementation | Cross-Functional Team Leadership | Analytical/Strategic Planning Change Management | Tracking Metrics | Data Analysis | Training & Development | Automation Scrum | Minitab | G Suite Apps
Experience
Customer Success Manager
Sep 2023 — Present
Education
University of Tampa - John H. Sykes College of Business
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
2005 — 2007
University of South Florida
Bachelor's degree, Mechanical Engineering
2000 — 2005
Skills
- Process Driven
- Spanish
- Problem Solving
- Business Planning
- Global Strategy
- Gemba Kaizen
- Business Development
- Business Innovation
- Productivity
- Lean Manufacturing
- Project Management
- Technical Leadership
- Customer Service
- Marketing Communications
- Logistics
- Jit
- Mentoring
- Global Business Development
- Cross-Functional Team Leadership
- Marketing Strategy
- Black Belt
- 5s
- Data Analysis
- Six Sigma
- Microsoft Office (Powerpoint, Word, Excel, Access, Outlook, I-Share, Lync)
- Cross Functional Team Leadership
- Cost Reduction
- Microsoft Project
- Consulting Manager
- Mergers & Acquisitions
- Time Management
- Continuous Improvement
- Team Leadership
- Strategic Planning
- Strategy
- Inventory Management
- Client Relationships
- Data-Driven Solutions
- Business Intelligence
- Management
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