Jose Medrano
- Role
- Senior Systems Engineer, Corporate Sales Engineering at Ciena
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jose Medrano
Electronic Engineer with 5+ years of experience in the Telecom Industry, SME in Optical…
Experience
Senior Systems Engineer, Corporate Sales Engineering
Jun 2022 — Present
Designed and optimized over 200+ DWDM/L1 customer applications using Ciena networking products, resulting in significant cost reduction and performance improvement, and boosting overall customer satisfaction • Acted as the Subject Matter Expert for Ciena Optical Network design and modeling tools, collaborating with software teams to identify potential issues and develop effective solutions. • Provided comprehensive product and technical expertise to support sales efforts for Ciena products, including delivering trainings to sales engineers worldwide. • Resolved over 20 complex field support cases in live DWDM networks, providing expert advice and recommendations to resolve potential problems.
Education
Universidad Rafael Belloso Chacín
Bachelor of Engineering - BE. Electronic / Electrical Engineering.
2014 — 2018
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