Jose Mayo
Vice President - Head of Engineering Services @Citizens Financial Group, Inc
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WORK HISTORY
Vice President - Head of Engineering Services @Citizens Financial Group, Inc
As a VP, I run operations to consistently meet or exceed our standards and expectations in the creation and launch of customer-focused solutions, working in close collaboration with outsourced provider team members to ensure an outstanding customer experience. I manage 7M square feet in 1300 locations over 12 states with a budget of $35M, directing all facets of our control center, engineering and energy services, facility projects, and technical operations. I lead teams in technical solutions of our real estate operations, mentoring professionals on maintenance, operations, risk, and strategic maintenance models.I serve on our senior leadership real estate operations team to develop strategy, optimize performance, control costs and execute analytics and quality controls to enhance productivity, operational effectiveness, and service delivery.A few of my proudest honors include:• Being recognized for my excellence in job performance commemorating Mayo\'s Tunnel tunnel in my name, including a plaque for the Citizens Bank Johnston Campus.• Awarded CoreNet\'s Building of the Year for 2018, honoring my construction leadership and teamwork on a 424k square foot Citizens Bank campus.
EDUCATION
Peterson School of Engineering
License, Steam Engineering
University of Phoenix
BS, Business Management
Baystate School of Engineering
License, Air Conditioning & Refrigeration
SKILLS
ABOUT JOSE MAYO
With 15 years of expertise in business planning, real estate services, and facility…
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