Jose Marte
Sr. Director Vendor Management (BPO) at Altice USA
- Role
- Senior Director Vendor Management (Bpo) at Altice Usa
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
Supply Chain & LogisticsView LinkedIn profile
About Jose Marte
19 years of experience providing customer support in busy contact center environment for…
Experience
Senior Director Vendor Management (Bpo)
Mar 2025 — Present · US
Education
Technical Career Institute College of Technology
Networking Technology, Computer Science
2005 — 2007
Universidad Nacional Pedro Henríquez Ureña
Bachelor of Applied Science (B.A.Sc.), Hotel, Motel, and Restaurant Management
1997 — 2002
Skills
- Performance Management
- Employee Training
- Customer Retention
- Contact Centers
- Customer Service
- Technical Support
- Business Process Improvement
- Customer Experience
- Training
- Customer Satisfaction
- Team Building
- Management
- Vendor Management
- Human Resources
- Voip
- Call Centers
- Leadership
- Sip
- Coaching
- Troubleshooting
- Wireless
- Process Improvement
- Telecommunications
- Broadband
- Microsoft Office
- Team Leadership
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