Jose Marquez

Customer Service Representative @Business Wire

Handle incoming sales calls, providing support to the Account Executives. These calls include answering questions from existing clients who want information on services, distribution and other routine inquiries.Assist Account Executives in proposal compilations, competitive information gathering, and any pertinent information needed for closing potential accounts. Act as a liaison to the Newsroom to ensure that all pertinent sales-related information is passed on to the Newsroom, and establishes contact with clients if the Newsroom has questions or problems regarding specific news releases. Act as main point of contact for client service related questions and issues. Develop and maintain sales/activity measurement in CRM.