Jose L. Alvarez

About Jose L. Alvarez

Experienced Information Technology Systems Engineer with a demonstrated history of working in the semiconductors industry. Skilled in Compensation, Remote Desktop, Cisco VoIP, IT Service Delivery, and IT Operations. Strong information technology professional with a Bachelor of Arts (B.A.) focused in Business Management from St. Mary\'s College of California.

Experience

1. Sr IT Infrastructure Engineer

   Power Integrations

   Dec 2018 — Present · San Jose, CA, US

   Implementation and maintenance of infrastructure on premises and in the cloud; systems include AWS, VMWare, Citrix VDI and ADC, Active Directory, Azure Active Directory, Exchange and M365 global administration. Automates software installations and configuration activities and procedures using SCCM and MEM. Troubleshoots production issues and analyzes failures to minimize outages and interruptions, while documenting steps taken to troubleshoot and resolve the incidents. Administers and leads revamp of corporate intranet site using SharePoint Online. Scope of administration includes: • M365 stack• Azure Online • Azure AD • Citrix VDI• Exchange Online/O365 • Exchange on-prem • Cisco DUO Security • Windows 7/10 • Windows Server 2008/2012/2016 • SharePoint Online • SCCM/MEM • Commvault • Veeam • CVAD • VSphere

Education

• Saint Mary's College of California

  Business Management

  2005 — 2009

Skills

• Onboarding
• Desktop Deployment
• Benefits Administration
• IT Operations
• Executive Pay
• Windows 7
• Microsoft Office
• Vmware Vsphere
• IT Service Management
• Active Directory
• Incentive Programs
• Cisco Call Manager
• Leadership
• Deferred Compensation
• Compensation
• Cisco Voip
• Windows 10
• IT Service Delivery
• Windows
• IT Hardware Support
• IT Management
• Operating Systems
• HR Consulting
• Employee Engagement
• Help Desk Support
• Customer Service
• Compensation & Benefit
• Remote Desktop
• Symantec Endpoint Protection
• Desktop Administration
• IT Solutions
• System Administration
• Hris