Jose David Hernandez Pinzon
Inflight @WestJet
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WORK HISTORY
Inflight @WestJet
CA
EDUCATION
Universidad Autónoma de Bucaramanga
Bachelor of Business Administration (BBA), Specialized Sales, Merchandising and Marketing Operations
Pontificia Universidad Javeriana
Medicine
Immigrant Services Society of British Columbia - ISSofBC
Business Diploma, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT JOSE DAVID HERNANDEZ PINZON
Skills and abilitiesSummary• Creative, hardworking and reliable worker• Fluent in Spanish and English, also knowledge in Portuguese• Very organized, methodical and detail oriented• Excellent at multitasking and organizing workload efficiently Computer and Internet Skills• Proficient in using Microsoft Office programs with strong skills in Excel• Knowledgeable in working with data bases, booking progrmas, CRM and ERP systems such as SAP, Navision and Constant Contact• Innovative in marketing by social networking• Experienced in online support and follow up for International students and clients, via Skype, Facebook, Google+, BBM, WhatsApp, i-message, Viber, Boxer and constantly up to date with all programs and apps being used by the targeted market Leadership Skills• Strong team player and solution oriented• Good a delegating tasks and taking the lead when required• Experienced in planning and organizing projects and events for clients• Ability to help people with special needs such as children and disables passengers• Knowledge in First-aid and CPR techniques• Good communicator; demonstrated ability to communicate with people from a variety of culturesSales, Marketing and International Relations Skills • Comprehensive knowledge in student and turism markets, products and services• Extensive experience in Visa application, paperwork, processing and requirements• Efficient in handling and training agents and representatives from Latin America and Spain • Proficient in customer service and creating long term clients and partnerships• Skilled in designing promotional strategies for attracting new clients
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