Jose Castillo
Retail Leader | Operational Strategist | Building Teams, Streamlining Retail Operations & Elevating Customer Experience
- Role
- Head of Retail Swatch Usa at Swatch Group
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Jose Castillo
I’m a retail operations leader with a passion for building efficient systems, empowering teams, and driving performance across the U.S. retail landscape. Currently serving as Retail Support Manager for Swatch Group, I oversee store operations, process optimization, and project management to ensure every location runs with precision and purpose.Over the years, I’ve led multiple store openings, remodels, and lease negotiations, partnering closely with cross-functional teams to align financial goals with brand vision. My approach blends data-driven analysis with people-focused leadership, because I believe that every great result starts with a strong, motivated team.
Experience
Head of Retail Swatch Usa
Feb 2021 — Present · US
Education
Florida International University
Master's degree, Business Administration and Management, General
2007 — 2012
Miami Sunset High School
Diploma, High School
1998 — 2002
Skills
- Word
- Inventory Management
- Inventory Control
- Microsoft Word
- Coaching
- Microsoft Excel
- Visual Merchandising
- Management
- Team Building
- Budgets
- Shrinkage
- Retail
- Customer Relations
- Market Planning
- P&L
- Profitability
- Store Management
- Merchandising
- Payroll
- Promotions
- Point of Sale (Pos) Systems
- Loss Prevention
- Outstanding Customer Service
- Sales Management
- Pos
- Driving Results
- Income Statement
- Watches
- Business Strategy
- Hiring
- Retail Sales
- Payroll Processing
- Customer Satisfaction
- New Store Openings
- Window Displays
- Luxury Goods
- Profit
- Forecasting
- P&L Management
- Retail Management
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