Jose Augustine

About Jose Augustine

Expert professional in business development, planning and executing business strategies, master in developing new market channels and building strong relationships with sales managers, customers and industry leaders.Core Competencies:Competition Analysis – Ability to analyze and compare firm’s products with that of competitors.Good communication and management skills – effective leader and motivator.Self-assured and confident.Objective Statement:Desire to join a fast paced growing firm that offers a constructive workplace to develop brand strategies, initiate strategic alliances, promote new products, and interact with new clients in order to develop sustained business for the organization.

Experience

1. Senior Manager - Business Development

   Aptara

   Jun 2023 — Present · Chennai, IN

   Headquartered just outside of Washington, D.C. in the United States of America with offices and production facilities on 4 continents, our dedicated team of seasoned professionals specializes in 1. Global Support Services -(Telephone, Email and Live Chat support), Sales Operations Support, Customer Service (Acquisition, Service Reminders, and Retention), Customer Satisfaction surveys, Technical Support, IT Helpdesk services, Back-office services, data entry and much more).2. Learning & Development - Interactive eLearning, articulate storyline courses, Gamification, Simulations, Micro-learning Animations; We offer temporary learning professionals such as Instructional Designers, Project Managers, LMS consultants, Facilitators and Technical Writers that can help you on an as-needed basis. Our network of expertise includes sales training, customer service, leadership training, technical documentation, systems training, soft skills training, change management and more.3. Compliance & Regulatory Reporting Services- The Americans with Disabilities Act (ADA) Compliance & Financial Reporting Services (Regulatory Compliance Filings, IPO & Proxy Processing, Mutual Fund Reports Processing & XBRL ReportingAptara locations: Near-shore locations: 2,500 person capacity (US - Boston, Falls Church, & Austin - capacity) Global locations: person capacity (Mauritius, UK, India – Noida, Pune, Dehradun, Trivandrum, Gururam, Bengaluru, Chennai).With over 30+ years of experience and more than 55 awards in various field, we work across industries, geographies, lines of service, and specialties to bring you customized solutions.

Education

• Don Bosco Tirupattur

  SSLC

  1997 — 1999

• Sacred Heart College

  Bsc Computer Science

  2001 — 2004

• Bharath Matric school

  HSLC

  1999 — 2001