Jose Guerrero
Cloud Operations Manager, Oracle NetSuite - Global Service Improvement | MSITM, Texas McCombs Alum
- Role
- Global Improvement Manager - Cloud Operations at Oracle Netsuite at Oracle
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jose Guerrero
As a manager in Cloud Operations at Oracle NetSuite, I focus on stabilizing migrations from legacy systems to Oracle technologies while keeping service reliability and customer outcomes front and center. I partner with cross functional teams to drive smooth transitions, backed by clear reporting, disciplined issue tracking, and proactive escalation that protects operational continuity.A key focus in my role is driving change by helping spearhead practical AI implementation within NetSuite Cloud Ops. I am especially interested in applied use cases that improve consistency, speed, and quality across operational workflows, from better triage and categorization to stronger insights and smarter automation.Outside of work, I stay hands on by building GenAI projects to keep learning and stay close to where the technology is going. If you are working on applied AI, cloud reliability, or operational excellence, I would love to connect.
Experience
Global Improvement Manager - Cloud Operations at Oracle Netsuite
Dec 2025 — Present · Austin, TX, US
Cloud Operations Manager at Oracle NetSuite focused on migration stability, service reliability, and customer outcomes. Driving practical AI implementation to improve operational efficiency and consistency.
Education
Texas McCombs School of Business
Master of Science - MS, Information Technology and Management
2020 — 2021
Universidad Metropolitana (VE)
Bachelor of Engineering - BE, Systems Engineering
2012 — 2018
Universidad Metropolitana (VE)
Bachelor of Engineering - BE, Civil Engineering
2012 — 2018
Skills
- Microsoft Office
- Microsoft Excel
- Autocad
- Microsoft Word
- English
- Engineering
- Public Speaking
- Stock Management
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