Josbin Jose

Experience

1. Soc Technical Manager

   IBM

   Jun 2023 — Present · Bengaluru, IN

   Solution Designing & Proposal Support - partner with sales team to design end-to-end SOC solutions• Conduct requirement analysis workshops with customers to understand use cases, log sources, compliance needs• Prepare technical proposals, RFP responses, and Statements of Work (SOWs) aligned with regulatory frameworks (RBI, NCIIPC, CERT-In, ISO 27001, NIST, MITRE ATT & CK)• Technical Presentations & Demos -deliver customer-facing demos/POCs on SIEM platforms• Translating customer pain points into business value propositions using SOC services.• Effort Estimation & Pricing Support - provide effort estimations (EPS, FTE, device onboarding) and Support pricing models for managed SOC services.• Transition Planning & Execution - develop SOC transition plans including resource ramp-up, log source onboarding, SIEM/SOAR setup, and use case migration.• Manage knowledge transfer (KT) sessions with customer / incumbent vendor teams.• Onboarding & Integration - oversee integration of log sources, threat feeds, and security tools into SIEM/SOAR.• Lead parser customization, correlation rule tuning, and dashboard/report creation.• Governance & Delivery Readiness - define operating model, escalation matrix, and SLAs/KPIs for SOC operations.• Ensure readiness of Tier-1, Tier-2, Tier-3 analysts and technical leads• Lead 24x7 SOC operations, managing L1–L3 analysts and ensuring SLA-driven incident detection & response.• Administer SIEM & SOAR platforms (log onboarding, rule tuning, parser creation, playbook automation, upgrades, patching).• Integrate & operationalize Cyber Threat Intelligence (MISP, CERT-In, STIX/TAXII) and align detections to MITRE ATT & CK.• Ensure SOC compliance with regulatory frameworks (ISO 27001, PCI DSS, RBI, GDPR, NIST CSF).• Engage with stakeholders through dashboards, executive reports, threat advisories, and compliance audits.• Enhance SOC maturity with threat hunting, UEBA/XDR integration, Purple Team exercises, and process automation.

Education

• NTTF (Nettur Technical Training Foundation)

  Bachelor's degree

  2008 — 2011

• St. Sebastian's Higher Secondary School, Kerala

  PUC

  2006 — 2008