Joshua Jung
Business Operations and Strategy Associate @ StellarSleep | Data Science & Business Administration at Northeastern University
- Role
- Business Operations and Strategy Associate Co-op at Stellar Sleep
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Joshua Jung
Hello! I am a third-year student at Northeastern University, pursuing a combined…
Experience
Business Operations and Strategy Associate Co-op
Jul 2025 — Present · San Francisco, CA, US
Developed and maintained KPI dashboards using SQL to identify business gaps, improve operational outcomes, and marketing efforts.• Streamlined front office operations by identifying and creating SOPs and facilitating weekly syncs, resulting in a 60% decrease in internal messaging volume.• Delivered data-driven presentations to C-level executives, leveraging insights and analysis from calls and messages to provide coaching and strategic recommendations for the front office team.• Created PRD documents for the engineering team, collaborating closely with them from ideation to execution, ensuring successful feature implementation.• Managed end-to-end hiring processes for 4+ roles, including setting up a new ATS software, conducting interviews, and designing assessments to identify top candidates.
Education
Northeastern University
Bachelor of Science - BS, Data Science and Business Management
IMG Academy
High School Diploma
Portola High School
High School Diploma
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