Jos Jansen
VP | Partnering with Contact Center Leaders to Visualize Their Data and Make it Easily Actionable | Improving the Customer Journey That Increases Stakeholder Satisfaction
- Role
- VP for the Americas at Texas Digital Systems Europe B.V
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Jos Jansen
Many Fortune 500 companies struggle to hire and retain their talented customer service employees, I strive to make customer service centers self-steering by empowering agents through effective visual management so they know exactly what to do, leaving management with the time and resouces to focus on what is important to build a better organization with satisfied employees and customers.Global experience in International Business (Management, Sales, Marketing and Licensing), multi-lingualSpecialties: Visual Management, Apparel, Pharmaceuticals, Cyber Security, Senior Move Mgt, VC
Experience
VP for the Americas
Texas Digital Systems Europe B.V
Mar 2021 — Present · Greensboro, NC, US
Our Solutions in Visual ManagementMany processes have gaps that are unnecessary because they are influenceable. Our goal: to disclose the right data sources, so employees have actionable, real-time information they can use to eliminate these gaps. We present them with the right data at the right time — in a visually appealing way. That is how we empower them.We make real-time data visually available, providing the right information and context — anywhere, anytime. How? By displaying actionable knowledge and insights, which we collect from a variety of data sources. This is Visual Management in a nutshell. It helps people discern and eliminate gaps in processes that can be influenced based on a single shared truth, which can always be accessed by employees, both in the office and at home.Our specific solutions are building blocks that help us achieve our purpose. But our services are truly distinctive to Texas Digital. We don’t leave you to your own devices: in addition to implementing our solutions, we organize business workshops and creative workshops to help you make the most of the technology. That is how we make it work for you.Our customers operate in a range of industries: from aviation, hospitality, and transportation to banking, finance, and t••••••••@txdigital.eu+13•••••••88
Education
Nyenrode Business University
Bachelor of Business Administration - BBA, International Business
Darla Moore School of Business at the University of South Carolina
IMBA/Master of International Business Studies, International Business
Skills
- Social Networking
- Social Media Marketing
- Strategy
- Marketing Communications
- Seniors
- Online Marketing
- Home Staging
- International Business
- Training
- Venture Capital
- New Business Development
- Public Speaking
- Strategic Planning
- Residential Moving
- Management
- Team Building
- Estate Liquidation
- Advertising
- International Sales
- Leadership Development
- Marketing
- Fundraising
- Marketing Strategy
- Senior Services
- Leadership
- Account Management
- Entrepreneurship
- Pharmaceutical Industry
- Negotiation
- Contract Negotiation
- Selling
- Start-Ups
- Healthcare
- Business Development
- B2b
- Small Business
- Coaching
- Home Care
- Business Planning
- Sales
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