Jorlasa P.
Operations Manager @Infiniti Motor Company
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WORK HISTORY
Operations Manager @Infiniti Motor Company
Baltimore, MD, US
Responsible for overseeing vehicle inventory operations, onboarding new employees, and supporting process improvement across dealership systems.Manage end-to-end inventory workflow, including intake inspection, lot staging, VIN tracking, and DMS (Dealer Management System) updatesMaintain data integrity across platforms (DealerSocket, CRM tools, third-party listings), ensuring real-time vehicle availability and pricing accuracyLead structured onboarding for new hires—developed SOPs, system walkthroughs, and schedule integration to reduce ramp-up timeAssist with operational reporting, tracking KPIs related to vehicle turnaround time, inventory aging, and lot optimizationCollaborated with service and sales departments to improve internal communication flow, decreasing delays in PDI (pre-delivery inspection) and reconditioningSupported dealer trade processes, inventory audits, and reconciliation tasks to ensure system accuracy and regulatory compliance
ABOUT JORLASA P.
As an Inventory & Onboarding Specialist at an INFINITI dealership, I manage the full…
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