Jorge Rebellon
Supplier Quality Warranty Manager @ Ali Group | ASE Automotive Certified
- Role
- Supplier Quality Warranty Manager at Ali Group
- Location
- Buffalo Grove, IL, US
- LinkedIn followers
- 500 followers
About Jorge Rebellon
As a Supplier Quality Warranty Manager at Ali Group, with 4 years of experience, the focus is on driving product reliability and customer satisfaction through innovative warranty programs and data-driven strategies. Collaborating with cross-functional teams, the organization has achieved measurable improvements, including a 12% reduction in warranty claims and extended product lifespans. Expertise in warranty analytics, supplier collaboration, and quality metrics strengthens the ability to influence product development and implement corrective actions. Proficiency in tools like TABLEAU and COGNOS supports actionable insights, empowering teams to resolve recurring issues and elevate performance standards. Dedicated to operational excellence, the mission is to enhance customer trust and product durability.
Experience
Supplier Quality Warranty Manager
Jan 2023 — Present · Vernon Hills, IL, US
Developed and implemented warranty programs to enhance product reliability and customer satisfaction. • Led a warranty team to resolve engineering issues, preventing recurring failures. • Collaborated with cross-functional teams to influence product development strategies and quality metrics. • Achieved a 12% reduction in warranty claims and increased Mean Time Between Failures by 6 months.
Education
Belmont University
MBA, Business
Southern Illinois University, Carbondale
BS, Automotive Science
Skills
- Purchasing
- Process Improvement
- Failure Mode and Effects Analysis (Fmea)
- Management
- Engineering
- Team Leadership
- Customer Retention
- Customer Service
- Automotive Aftermarket
- Product Management
- Parts
- Process Engineering
- Continuous Improvement
- Warranty
- Business Process Improvement
- Dealer Management
- Manufacturing
- Product Development
- Leadership
- Dealers
- Pricing
- Sales
- Vehicles
- Customer Satisfaction
- Testing
- Problem Solving
- Operations Management
- Quality Management
- Program Management
- Automotive
- Technical Writing
- Six Sigma
- Product Launch
- Fmea
- Cross-Functional Team Leadership
- Automotive Engineering
- Root Cause Analysis
- Technical Training
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