Jorge Ramos
Information Technology Team Leader @Bell
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WORK HISTORY
Information Technology Team Leader @Bell
Montreal, QC, CA
Team Leader at Bell via Nexus• Ensure the reliability of traffic & instructions completed by team members• Ensure daily monitoring of tasks and respects deadlines• Oversee human resources management (recruitment, training, annual performance review)• Establish Traffic best practices and ensure tools are in place• Manage vacation, work schedules, and absences• Build constructive relationships with internal client operations and maintenance teams• Optimization of existing processes, work tools, and documentation
EDUCATION
École De Technologie Supérieure
Master of Science (M.Sc.), Information Technology
McGill University
CMC Certification in Management Concultancy, Professional Development Certificate in Management Consulting
Escuela Militar de Ingeniería "Mcal. Antonio José de Sucre"
Bachelor’s Degree, Electrical Engineering
La Salle, Bolivia
Bachelor's degree, High School/Secondary Diploma Programs
College of Southern Nevada
AAS, Engineering Technology with Telecommunications Emphasis
ABOUT JORGE RAMOS
IT Team Leader with 20 years of experience managing large-scale telecommunications…
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