Jorge Ramirez
Senior Delivery Manager
- Role
- Senior Delivery Manager at EPAM Systems
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Jorge Ramirez
IT Delivery Manager with a strong focus on technology and innovation. Strong Technical background, keeping myself close to the technology at all times.Skilled in leading projects spanning development and support, my mission is to drive cutting-edge solutions and embrace emerging technologies. My experience includes streamlining processes, fostering collaboration, and ensuring projects are delivered with efficiency and excellence. I thrive on the dynamic nature of the tech landscape and the constant pursuit of knowledge in the ever-evolving world of technology.
Experience
Senior Delivery Manager
Apr 2019 — Present · Phoenix, AZ, US
Onsite Delivery Manager for an E Commerce Account, leading a Systems Engineering team for a set of E-Commerce Applications in the Pharmaceutical areaImplementing the latest technologies, Agile Collaboration practices and ideas that helps our group to have a better experience, but also that helps our Customers to enjoy and focus on what they do best• Responsible for keeping the Quality and Response times under the defined SLAs• Focus on Project Growth in the existing Account• Leading a set of E-Commerce Projects following a B2B Model• Daily Face-to-Face interaction with the Customer, working together toward resolution of multiple topics daily• Automation of Business processes implementing a set of different Continuous Integration technologies/solutions such Jenkins, Docker, Bitbucket or different languages such Bash Scripting and SQL / PLSQL according to the business needs and targeting minimum human effort which allow us to make support and the day-to-day easier• Data Integrity of Analytics tool that manages huge amounts of data, business data feed loading, views, links, data rolling, etc. in an Oracle Database distributed environment
Education
Institute of Technology of Sonora
Bachelor's degree, Tecnología de la información
2007 — 2011
Skills
- Websphere
- Apache
- Red Hat Linux
- Solaris
- Aix
- Unix
- Websphere Application Server
- Infrastructure
- Websphere Datapower
- Linux
- Db2
- Linux System Administration
- System Administration
- Oracle Application Server
- Servers
- Itil
- Web Services
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