Jorge Torres
Be impactful
- Role
- General Manager at Holiday Inn
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jorge Torres
Experienced Operations And Sales Professional with a demonstrated history of working in the hospitality industry. Skilled in Communication, Presentations, Training, Leadership, and Project Management. Strong operations and marketing professional with a Multidisciplinary studies focused in Hospitality Tourism and Management from The University of Texas Rio Grande Valley.
Experience
General Manager
Oct 2024 — Present · McAllen, TX, US
Oversaw all hotel departments front office, F&B, housekeeping, and sales driving operational excellence and ensuring seamless guest experiences across rooms and restaurant operations-Increased overall revenue and profitability through strategic rate management, group sales growth, and consistent achievement of IHG brand quality and guest satisfaction standards-Built a high performing service culture through active coaching, accountability, and recognition, elevating employee engagement and brand reputation within the McAllen market-Improved Food and Beverage GSS scores from a 35 to 100 in a 90 day period receiving IHG National Recognition and doing a presentation to all Holiday Inn GMs and Food and Beverage Directors.
Education
Johnson & Wales University
Master of Business Administration - MBA, Organizational Leadership
2021 — 2023
The University of Texas Rio Grande Valley
Multidisciplinary studies, Hospitality and Tourism Management, Marketing, and business management
2019 — 2021
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