Jorge Santana
Service desk Analyst 2
- Role
- Service Desk Analyst 2 at Amplify
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Jorge Santana
Problem Solving Fogbugz managementRally ManagementBasecampManage Phone System (IP and Analog)Network MaintenanceWindows XP, 7, 8, 8.1Microsoft Office 2007, 2010, 2013Installation and troubleshoot Microsoft Visio, Microsoft Project, Adobe CS6, CloudWindows 2003, 2008, 2012 and Active DirectoryAssist to create account AT & T and Webex and help with meetingsSetup and assist meetings Ustream and Polycom video conferenceVPNExchange and now google
Experience
Service Desk Analyst 2
Dec 2009 — Present
Education
Universidad Dominicana O&M
System Engineer
1992 — 2008
Skills
- Databases
- Microsoft Excel
- Microsoft Office
- Html
- Sccm
- Project Management
- Basecamp
- Sql
- Linux
- Active Directory
- Windows Server
- Webex
- Remote Troubleshooting
- Troubleshooting
- Management
- Windows Xp
- Mysql
- Replicon
- At&T
- Javascript
- Service Desk
- Casper
- Leadership
- Windows 8.1
- Computer Repair Windows and Mac
- Windows 7
- Microsoft Sql Server
- Java
- Skype
- Rally
- Desk
- Mac Os
- Computer Hardware Troubleshooting
- Fogbugz
- Networking
- Microsoft Word
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