Jorge Rivadeneira
Government Account Manager @T-Mobile
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WORK HISTORY
Government Account Manager @T-Mobile
Salt Lake City, UT, US
Quota‑carrying Account Manager consistently exceeding renewal targets for five consecutive years (295% in 2021, 215% in 2022, 170% in 2023, 196% in 2024, 227% in 2025). Managed a portfolio of 80+ government, K‑12, Higher Ed, and public library accounts while preserving $3M+ in ARR through targeted churn‑mitigation and proactive account strategy- Owned the full renewal cycle end‑to‑end, including multi‑stakeholder discovery, solution evaluation, pricing strategy, negotiation, procurement alignment, and close- Identified operational, compliance, and workflow gaps within agencies and positioned T‑Mobile solutions to drive net‑new revenue and improve service delivery outcomes- Led structured QBRs focused on account health, product adoption, ROI measurement, usage trends, and renewal planning — consistently converting strategic reviews into retained and expanded accounts- Built strong executive, IT, and procurement relationships across state and local government agencies through consultative, value‑driven engagement- Maintained disciplined Salesforce pipeline management with accurate forecasting, renewal tracking, and risk‑mitigation planning to support strategic business decisions.
EDUCATION
Salt Lake Community College
Associate's degree, Business/Commerce, General
University of Utah
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT JORGE RIVADENEIRA
As a husband and father of four, I bring commitment and integrity to everything I do. My love for soccer, the mountains, travel, and investing reflects the discipline and long‑term mindset I carry into my work.As a Government Account Manager at T‑Mobile, I build strong partnerships with public‑sector organizations by understanding their needs and delivering mobility solutions that support their mission.With 15+ years in sales, I’ve developed a strong foundation in client success, retention, and strategic account growth. I’m skilled in communication, negotiation, and problem‑solving, consistently turning challenges into opportunities to strengthen trust.I create clear, data‑driven reports, proposals, and presentations that highlight T‑Mobile’s capabilities and measurable impact. I’m passionate about connecting communities and thrive in collaborative environments where teamwork drives results.
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