Jorge Lozano Flores
Director of Artificial Intelligence, Data Science and Innovation @Steelcase
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WORK HISTORY
Director of Artificial Intelligence, Data Science and Innovation @Steelcase
Grand Rapids, MI, US
Overseeing all Data Science and AI capabilities for Steelcase, with a mandate to lead the company through a comprehensive AI transformation aligned with enterprise strategy. Responsible for enabling the adoption of AI at all organizational levels, establishing an Agentic AI practice, and expanding our traditional data science footprint. Charged with defining and executing the corporate AI strategy, including AI literacy, governance, strategic partnerships, and management of key technology partners. Directly responsible for a team of 50+, managing a multimillion-dollar budget, and ensuring the successful enablement of corporate objectives through AI innovation.
EDUCATION
Tecnológico de Monterrey
Bachelor of Applied Science (B.A.Sc.), Economics
University of Iowa
Master's degree, Actuarial Science
University of Michigan - Stephen M. Ross School of Business
Executive MBA, Business Administration and Management, General
SKILLS
ABOUT JORGE LOZANO FLORES
As a curious and people-focused leader in data science and digital innovation, I’ve spent my career helping organizations navigate the fast-changing world of AI and technology. My passion lies in building practical strategies for AI adoption—making complex ideas accessible, and ensuring that transformation is meaningful, measurable, and sustainable.I thrive on bridging the gap between advanced analytics and real business impact. Whether it’s crafting a forward-looking AI strategy, establishing an agentic AI practice, or managing large-scale transformation, I bring creativity, empathy, and a strong results orientation to every challenge. I’ve had the privilege of leading teams through significant change, growing multidisciplinary practices from the ground up, and guiding senior executives toward a shared vision of what’s possible with AI.Some highlights from my journey- Shaped and implemented Steelcase’s enterprise AI strategy, enabling organization-wide adoption and setting the stage for future innovation- Established an agentic AI approach—designing systems that learn, adapt, and drive value independently, helping Steelcase stay ahead of industry trends- Led high-performing, diverse teams to deliver award-winning analytics solutions, resulting in multimillion-dollar business impact and operational efficiencies- Successfully managed multimillion-dollar budgets, driving measurable ROI while balancing innovation with strategic focus- Earned the trust of senior leaders by focusing on clear communication, collaboration, and real-world results—not just technical wins.I believe that the true power of AI comes from putting people first—creating environments where ideas can flourish, and where technology is used thoughtfully to solve real problems. My goal is to foster a culture of curiosity, continuous learning, and shared success, where teams are empowered to make a positive impact for our business and our customers.
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