Jorge Santiago

About Jorge Santiago

I am a Senior Learning Experience Designer focused on accessibility first design, AI assisted workflows, and scalable systems that improve speed, quality, and equity in K to 12 learning products. I specialize in WCAG 2.2 AA, screen reader optimization, multilingual accessibility, and automated QA processes that support reliable, ready to launch content. I use Copilot, Copilot Studio, and Google NotebookLM daily to accelerate development, streamline reviews, and create accessible visual infographics while collaborating with Product, Engineering, UX, and Accessibility teams to deliver inclusive learning experiences at scale.

Experience

1. Learning Experience Designer Iii

   HMH

   Nov 2022 — Present · New York, NY, US

   Lead accessibility-first product delivery across K to 12 programs Own accessibility and quality for high visibility learning products. Ensure error free, ready to launch content using AI assisted development and automated QA workflows. Lead Waggle Math Texas IMRA readiness for Grades K to 8 and Algebra 1 with a focus on WCAG compliance, multilingual access, and scalable review systems.Design inclusive learning experiences powered by AI and automation Create accessible learning experiences for blind, low vision, and multilingual learners. Conduct Spanish language accessibility QA and build screen reader optimized structures. Use Copilot, Copilot Studio, and NotebookLM daily to accelerate development, improve consistency, and generate accessible visual infographics.Build integrated, scalable systems across the product portfolio Collaborate with Product, Engineering, UX, and the Accessibility Advisory Board to align accessibility, TEKS standards, and cross product integration. Develop reusable accessibility and AI patterns that scale across programs and strengthen interoperability.

Education

• Bradley University

  Bachelor of Science, Radio and Television, Multimedia, Creative Writing

• New York University

  Master's degree, Digital Media Design for Learning

Skills

• Social Networking
• Multimedia
• Human Centered Design
• Digital Media
• Instructional Videos
• Training
• Web Design
• Editing
• Blogging
• Css
• Social Media
• E-Learning
• Advertising
• Media Production
• Quantitative Research
• User-Centered Design
• Behavioral Research
• Public Speaking
• Photoshop
• Ell
• Qualitative Research
• Html
• Curriculum Design
• Curriculum Development
• Adobe Creative Suite
• Research
• Customer Service
• Fluent in Spanish
• Teaching
• Educational Technology
• Information Architecture
• Nonprofits
• Facebook
• Instructional Design
• Content Development
• Microsoft Office
• Email Marketing