Jordyn van Dervort

About Jordyn van Dervort

I’m a customer-facing SaaS professional with experience across customer success, sales development, and partnerships. My work sits at the intersection of customer education, process improvement, and cross-functional collaboration—helping teams and users get more value from the tools they rely on every day.At ActiveCampaign, I partner with a large portfolio of customers to drive product adoption, improve retention, and translate complex marketing automation and CRM capabilities into practical, repeatable workflows. I regularly share best practices, surface trends and insights, and collaborate with Sales, Product, and Operations to improve messaging, processes, and customer outcomes.Previously at Salesforce, I worked in both sales development and partner management, where I guided partners through onboarding and program requirements, and developed internal resources to improve communication and alignment across teams.I’m especially interested in the systems, training, and programs that help teams scale knowledge and perform at a higher level.Outside of work, I’m passionate about wellness and longevity, and I enjoy experimenting with healthier desserts and building sustainable routines.

Experience

1. Customer Success Associate

   ActiveCampaign

   Jun 2025 — Present

Education

• Colorado State University

  Bachelor's degree, Communication Studies

  2016 — 2020