Jordi Izsak Crooks

Senior Digital Strategist - Website Consulting - Content - Ecommerce - User Experience @Americaneagle.com

Des Plaines, IL, US

Assist in new business sales efforts as a solutions engineer and/or subject matter expert to estimate and scope recommendations. Directly affected over $1.3 million in sales over the past 12 months.Foster relationships with clients while successfully delivering strategic direction throughout a client life-cycle, keeping a holistic view and understanding of the client’s ecosystem and business goals.Identify and lead discovery workshops and activities focused on understanding the landscape, client goals, high-level requirements, and feature sets.Conduct research for competitive benchmarking, site analysis, user journeys, user experiences, personas, product and content data, and taxonomy - in order to present findings, recommendations and roadmap, and vision.Collaborate with internal and client team members across expertise - User Experience (UX), Development, Sales, Account Management - to ensure the best recommendations for the client.Direct/run platform assessment and selection processes based on strategic efforts and findings.Provide oversight/consultation to client and internal project teams from sales through delivery phases. Help ensure the final delivery adheres to the recommendations and vision.

Indiana University Bloomington

Bachelors of Science, Sport Communication and Journalism