Jordan Heller

About Jordan Heller

https://trailblazer.me/id/jynostrosa

Experience

1. Revenue Operations Specialist & Salesforce Administrator - Ohmnilabs

   Symbotic

   Dec 2024 — Present · US

   Revenue Strategy & Forecast OwnershipOwn and refine forecasting methodology across multiple sales motionsPartner with Revenue Leadership to deliver accurate pipeline reporting and “source of truth” dashboardsDevelop leading indicators and funnel health metrics to surface risk and improve predictabilityProvide data for weekly, monthly, and quarterly forecast reviews with senior leadershipFunnel & GTM OptimizationArchitect and optimize the full revenue funnel from lead through closed wonDesign scalable stage progression logic, pipeline hygiene standards, and conversion frameworksIdentify bottlenecks, slip rates, and performance gaps using structured data modelingTranslate ambiguous workflows into scalable, system-backed processesSalesforce Architecture & AutomationOwn Salesforce instance design, object hierarchy, and flow governanceLead system automation across new business, renewals, and expansion motionsGovern routing logic, stage movement automation, field integrity, and reporting architectureManage and optimize integrations (Outreach.io, ZoomInfo, Hubspot, Shopify.etc.)Data, Analytics & Executive InsightDevelop KPI frameworks tied to utilization, win rate, sales cycle velocity, and revenue attainmentBuild executive dashboards and structured analytics models in Salesforce and BI toolsLeverage advanced Excel/Sheets and macros to analyze performance trends and growth opportunitiesProvide strategic recommendations that improve execution and revenue growthOperational LeadershipDefine and publish revenue OKRs and performance benchmarksDrive cross-functional alignment across sales, marketing, cs, and financeLead change management initiatives for GTM process improvementsAssess and implement new tools and processes to close operational gaps

Education

• St.Edward's University

  Bachelor of Business Administration (B.B.A.), Economics

  2008 — 2012

Skills

• Marketing
• Microsoft Office
• Sales
• Online Marketing
• Marketing Strategy
• Social Networking
• Sales Management
• Time Management
• Social Media
• Restless Leg Syndrome
• Management
• Social Media Marketing
• Online Advertising
• Crm
• Coaching
• Economics
• Data Analysis
• Leadership
• Used to a Fast Paced Environment
• Sem
• Event Planning
• Advertising
• Salesforce.com
• Analysis
• Account Management
• Marketing Communications
• Facebook
• Detail-Oriented
• Customer Relationship Management (Crm)
• Public Speaking
• Team Leadership
• Lead Generation
• Research