Jordan Coughlan

Program Integration Manager, CarBravo and Pre-Owned Vehicles at General Motors

Role: Program Integration Manager, Carbravo and Pre-owned Vehicles at General Motors
Location: Toledo, OH, US
LinkedIn followers: 500 followers

About Jordan Coughlan

I enjoy making new professional acquaintances; reach out if you want to talk autos, business, or technology. I am currently available for mentoring and advice; if the need should arise just contact me and I would be more than happy to help!Specialties: Website & Data Management; Cross-Business Relationship Management; Global Automotive Retail Expertise; Customer Experience & Customer Retention Market Research; Communications; Public Speaking

Experience

Program Integration Manager, Carbravo and Pre-owned Vehicles
General Motors
Jun 2021 — Present
Owner for Certified Pre-Owned Inventory System (CPOIS)- Owner for CarBravo Used Certification, Activation, and Retail Services (UCARS) System- Owner for all internal and external data integration workstreams- Proudly supported development and launch of CarBravo program- Empower my team and vendor partners to innovate and find new solutions to complex problems- Develop new business requirements for enhancements to CarBravo dealer experience (DX) and employee experience (EX)

Education

The University of Toledo
Bachelor of Business Administration (BBA), Marketing; E-Commerce
2001 — 2005

Skills

Market Research
Brand Equity
Crm
Leadership
Focus Groups
Questionnaire Design
Analytics
Management
Data Analysis
Data Collection
Segmentation
Primary Research
Survey Research
Brand Loyalty
Questionnaires
Online Research
Copywriting
Advertising Research
Customer Insight
Strategy
Spss
Creative Writing
Customer Service
Survey Design
Quantitative Research
Marketing Research
Consumer Behaviour
Social Media Marketing
Microsoft Excel

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