Jordan Sidebottom

IT Service Management Consultant @Mozaic

Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations. We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Clients Supported: 1. Rolls Royce 2. Leonardo 3. Airbus Providing ITSM expertise to support the delivery of transformational IT for our client. Typical deliverables of the engagements are as follows- IT Operating Model Design & Implementation - ITSM Design & Implementation - Cross-Functional SIAM Model Design & Implementation - ServiceNow Design & Implementation