Jordan Muzik

Role: Product Director, Claims Experience at Mercury Insurance
Location: Tampa, FL, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Jordan Muzik

As an accomplished leader with an exceptional history of guiding global customer-centric…

Experience

Product Director, Claims Experience
Mercury Insurance
Jan 2024 — Present

Skills

Social Media
Customer Journey Mapping
Strategic Planning
Call Center
Customer Satisfaction
Teamwork
Insurance
Retail
Team Leadership
Team Management
Sales
Organizational Culture
Customer Service
Claims Management
Cx
Team Building
Marketing
Microsoft Excel
Data Analysis
Leadership
Inventory Management
Underwriting
Customer Retention
Marketing Strategy
Contact Centers
Commercial Insurance
Nps
Employee Rewards Programs
Customer Experience
Powerpoint
Time Management
Access
Communication
Customer Relationship Management (Crm)
Management
Microsoft Office
Microsoft Word
Microsoft Powerpoint

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@mercuryinsurance.com
Personal email
•••••@•••••.com
Direct dial
+13•••••••04

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Current company

Mercury Insurance

Insurance · 3.5K employees · Founded 1962 · Brea, California, United States

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We are an award-winning company, and we owe that to our amazing team! We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Mercury was founded in 1961 by George Joseph, Mercury’s Founder and Chairman. Back in the 50s, everyone paid the same rate, regardless of their driving record. Joseph decided he could create a new system by developing an insurance company that used different factors to create fair and equitable rates for a variety of drivers. “We called our company Mercury, because I wanted us to be fast and nimble, just like the Roman God of business and merchants,” says Joseph. “He was also responsible for delivering good news to people on Earth, which is exactly what we do for Mercury customers every day.” We, Mercury Insurance (NYSE-MCY), are a leading independent broker and agency writer of automobile insurance in California and one of the fastest growing automobile insurers in the nation. We were ranked as the fourth largest private passenger automobile insurer in California, with over $4.5 billion in total assets, 4,500 team members, and 8,000 independent agents. We started by providing comprehensive coverage options for auto and expanded our offerings into home, condo, renters, and business insurance, as well as mechanical protection. We operate through a network of local, independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia.

mercuryinsurance.com

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About Jordan Muzik

Experience

Product Director, Claims Experience

Skills

Find verified contacts for anyone on LinkedIn