Jordan Mifflin

About Jordan Mifflin

Customer Success Manager with 8+ years of experience helping enterprises maximize value from their technical solutions. Combining deep pre-sales and solutions architecture background with a passion for driving customer outcomes, retention, and growth. Specializing in translating technical capabilities into business impact, guiding adoption strategies, and ensuring customers achieve their strategic objectives.Known for my consultative approach to understanding customer pain points and designing solutions that deliver measurable results. I build strong relationships with customer stakeholders, creating champions within organizations and demonstrating ongoing ROI through strategic guidance and technical expertise.My background in solution design, API integration, and custom implementations enables me to bridge the gap between technical teams and business leadership. I\'m particularly passionate about helping customers leverage generative AI technologies to transform their GTM effectiveness.Focused on customer retention, expansion opportunities, and ensuring every customer realizes the full potential of their investment!

Experience

1. Customer Success Manager

   Unify

   Feb 2026 — Present · San Francisco, CA, US

Education

• University of the Pacific

  Bachelor of Science (BS), Mathematics

  2010 — 2014

Skills

• Marketing Analytics
• Team Leadership
• Public Relations
• Communication
• Creative Strategy
• Leadership
• Marketing Strategy
• Recruiting
• Social Media Marketing
• Content Marketing
• Project Management
• Public Speaking
• Online Marketing
• Multi-Channel Marketing
• Collaboration
• Marketing
• Digital Marketing
• Creative Problem Solving
• Management
• Social Media
• Inbound Lead Generation
• Account Based Marketing
• Sales & Marketing Alignment
• Lead Generation
• Sales