Jordan McKeown
Personal Shopping Stylist @Harvey Nichols
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WORK HISTORY
Personal Shopping Stylist @Harvey Nichols
Manchester, GB
Build and nurture a growing client base through exceptional service, in-depth styling knowledge,and tailored appointments- Deliver a client-first experience using inbound and outbound outreach across all available retailchannels- Manage and grow a VIP client portfolio, oering personalised recommendations and fosteringstrong client loyalty- Provide expert styling advice across womenswear and accessories, staying ahead of fashiontrends and seasonal shifts- Maintain detailed product knowledge and collaborate with brands and buyers to enhanceservice- Meet and exceed monthly sales and KPI targets through eective clienteling strategies- Handle challenges and customer concerns with professionalism, turning potential issues intobrand-positive outcomes- Proactively identify, recruit, and retain new clients to expand Harvey Nichols’ customer base- Collaborate cross-functionally and support a culture of teamwork and motivation on the shopfloor
EDUCATION
Cleveland Collage of Art and Design
Level 3 Fashion and Textiles, Fashion/Apparel Design
The Manchester Metropolitan University
Fashion Promotion
Middlesbrough College
Level 3 Fashion Business and Retail, Fashion Business
The Manchester Metropolitan University
Fashion Buying and Merchandising, Fashion Merchandising
ABOUT JORDAN MCKEOWN
With over 10 years of experience in retail, including more than five years within premium…
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